Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, keep you logged in, and improve your experience.

Cookie Consent & Your Choices

First Visit - Cookie Banner

When you first visit Renoa.ai, you'll see a cookie banner. We only set essential cookies until you consent to optional cookies.

You can choose:

• Accept All: Allow all cookies (essential, analytics, marketing)
• Reject All: Only essential cookies (site may not function fully)
• Manage Preferences: Choose which cookie types to allow

Managing Cookies Anytime

Visit our Cookie Preference Center at renoa.ai/cookie-preferences to change your choices anytime.

Global Privacy Control (GPC)

We honor Global Privacy Control (GPC) signals. If your browser sends a GPC signal, we'll:

• Block non-essential cookies by default
• Opt you out of cookie-based sale/sharing under CPRA
• Respect your preference across visits

Enable GPC in browsers like Brave, Firefox, or via browser extensions.

Types of Cookies We Use

Essential Cookies (Cannot Be Disabled)

These cookies are necessary for the website to function:

You cannot disable these without impacting site functionality.

Analytics Cookies (Optional - Requires Consent)

These help us understand how visitors use our site:

Lawful Basis (GDPR): Consent (you can withdraw anytime).

Marketing Cookies (Optional - Requires Consent)

These enable advertising and retargeting:

Lawful Basis (GDPR): Consent (you can withdraw anytime).

What "sharing" means: When you consent to marketing cookies, we "share" your browsing behavior with these advertising networks (considered a "sale" under CPRA).

Other Tracking Technologies

Local Storage

We use HTML5 local storage to:

• Save your form progress (so you don't lose data if you navigate away)
• Store UI preferences (theme, layout settings)
• Cache static resources for faster loading

Control: Clear via browser settings (Developer Tools > Application > Local Storage).

Session Storage

Temporary storage cleared when you close your browser. Used for:

• Current form state
• Temporary navigation data

Web Beacons (Tracking Pixels)

Tiny invisible images in emails to track:

• Email opens
• Link clicks
• Engagement metrics

Control: Most email clients allow you to block images/tracking pixels.

Server Logs

We collect standard server logs:

• IP address
• Browser type
• Pages visited
• Timestamps
• Referring URLs

Retention: 90 days for security purposes.

Third-Party Cookies

We use services from third parties that may set their own cookies:

These third parties have their own privacy policies governing cookies.

Your Cookie Choices

Cookie Preference Center (Recommended)

Visit renoa.ai/cookie-preferences to:

• See all cookies we use
• Enable/disable cookie types
• Update preferences anytime

Browser Settings

You can control cookies through your browser:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Privacy, search, and services > Cookies

Warning: Blocking all cookies may prevent site functionality (login, forms, etc.).

Do Not Track (DNT)

We currently do not respond to Do Not Track (DNT) browser signals because there is no industry-wide standard. However, we do honor Global Privacy Control (GPC), which is a newer, legally recognized signal.

Opt-Out Tools

To opt out of third-party advertising cookies:

• Google Ads Settings
• Facebook Ad Preferences
• Network Advertising Initiative Opt-Out
• Digital Advertising Alliance Opt-Out
• European Interactive Digital Advertising Alliance

Note: Opting out doesn't stop ads, just makes them less personalized.

Mobile Devices

On mobile devices, we may use:

Mobile Identifiers

• iOS: IDFA (Identifier for Advertisers)
• Android: AAID (Google Advertising ID)

Control:

• iOS: Settings > Privacy > Tracking (toggle off "Allow Apps to Request to Track")
• Android: Settings > Google > Ads > Opt out of Ads Personalization

App Permissions

If you use our mobile app (future), we may request:

• Location: For location-based matching (you can deny)
• Notifications: For project updates (you can disable)
• Camera/Photos: To upload project photos (you can deny)

You control these in your device settings.

Impact of Disabling Cookies

If you disable cookies or reject consent:

What still works:

• ✅ Browse our website
• ✅ Submit project requests (but UX may be degraded)
• ✅ Contact us

What may not work:

• ❌ Stay logged into your account
• ❌ Save form progress
• ❌ Remember your preferences
• ❌ See personalized content
• ❌ Benefit from site performance optimizations

Essential cookies cannot be disabled without breaking core functionality.

GDPR and UK Users

For users in the EU/UK:

• Consent required: We obtain your consent before setting non-essential cookies
• Withdrawal: You can withdraw consent anytime via our preference center
• Lawful basis: Essential cookies use "legitimate interests"; optional cookies use "consent"
• Right to complain: Contact your local Data Protection Authority if you have concerns

California Privacy Rights (CPRA)

For California residents:

• Cookie-based sale/sharing: When you consent to marketing cookies, we "share" your data with advertising networks (considered "sale" under CPRA)
• Opt-out: Click "Do Not Sell or Share My Personal Information" or enable GPC
• Sensitive personal information: We don't collect sensitive PI via cookies
• Right to limit: You can limit use of cookies via our preference center

Updates to This Policy

We may update this Cookie Policy to reflect changes in technology, regulations, or our practices. Check the "Last Updated" date at the top.

Notification: We'll notify you of material changes via email or website banner.

Contact Us

Questions about our use of cookies?

For more information about how we handle your personal data, see our Privacy Policy.